On Wed, Nov 14, 2012 at 3:08 AM, Andrea Pescetti <[email protected]> wrote: > On 13/11/2012 Painius wrote: >> >> then I should notify all of you to see if someone >> else has the problem and possibly a solution. His tip did >> not keep AOO from crashing, so here goes... > > > Frequent crashes are often due to the first of our Known Issues: > http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues > > Apache OpenOffice 3.4.0 and 3.4.1 manage the user profile differently than > previous versions. The old user profile is automatically converted so that > users can keep their extensions and settings. In a minority of cases, > especially with highly customized profiles (many extensions or > customizations) the conversion doesn't succeed. Common symptoms are: > frequent application crashes, problems with dictionaries or thesaurus, > OpenOffice starting and crashing after a few seconds. To solve this, just > reset/rename your user profile as explained in the official OpenOffice > forum. http://user.services.openoffice.org/en/forum/viewtopic.php?t=12426 >
So if this is our #1 issue, is there anything we can do to improve it? Deleting the profile is really a power-user remedy. It requires more OS knowledge than the typical user has, especially on Windows where folders like this are hidden by default. Has anyone tried to figure out exactly what is happening? Is there anyway we can finally fix this in AOO 4.0? We might not be able to migrate every extension, but at least make it so that if something cannot be converted we write out some diagnostic info in a text file. And if something doesn't convert, we skip it entirely? IMHO, it is better to require a reinstall of an extension than to create an unstable profile. -Rob > Regards, > Andrea.
