Hi, David,

As you are not subscribed to the list, you missed the answer from Rory: you
can find it below.

If after following Rory's advice you still have problems, consider
resetting the user profile:

http://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

Regards
Ricardo


2012/11/27 Rory O'Farrell <[email protected]>

> On Tue, 27 Nov 2012 13:28:01 +0100
> "David Holst" <[email protected]> wrote:
>
> > Is it possible, without having access to my computer to advise me about
> the
> > following issue:
> >
> >
> >
> > After several years of use, I suddenly cannot access my Open Office
> program.
> >
> > I then without success have tried to uninstall the program with the aim
> of
> > reinstalling it again,
> >
> > but get the message (in danish) “Close OpenOffice org 3.3 and OpenOffice
> > org. 3.3 start
> >
> > before you continue. If you have a multi-user system, ensure that other
> > users do not have the program OpenOffice 3.3 running.”
> >
> >
> >
> > Best regards
> >
> > David Holst
> >
> > Bregnevej 40
> >
> > 3500 Værløse
> >
> > DENMARK
> >
> >
> >
> > Phone: +45 4481571
> >
> >
> Type Ctrl Shift Esc to open TaskManager and kill any soffice processes
> running on its Processes tab.  Ignore any messages about horrible things
> happening - they have already, as your OpenOffice has stopped working!  Now
> try starting OpenOffice again.
>
> Such processes can be left running after a program or system crash, or
> sometimes by too speedy a computer shutdown.
>
>
> --
> Rory O'Farrell <[email protected]>
>

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