Hi,

On 30.07.2013 18:39, Rob Weir wrote:
On Tue, Jul 30, 2013 at 10:02 AM, Rob Weir <robw...@apache.org> wrote:
On Tue, Jul 30, 2013 at 4:25 AM, Mattias BIK Service <matt...@bikab.com> wrote:
Hello

For christ sake. Every time i trying to download openoffice there is almost
impossible to find the right download page.

Im from Sweden and and if the current version is not supported by Swedish,
put a link to an older version then. How hard can it be?



Tired of searching for download links now.

No reply of this mail is needed. I just have to blow of some steem after
bringing some time on ur website.


One easy way we can improve here.   How about modifying this page:

http://www.openoffice.org/download/

And where it currently has the line that says:

"Signatures and Hashes: KEYS , ASC , MD5 , SHA256 | Release Notes |
Legacy Version"

Change that to:

"Signatures and Hashes: KEYS , ASC , MD5 , SHA256 | Release Notes |
Older AOO Versions | Legacy OpenOffice.org"

And then make "Older AOO Versions" link to the old 3.4.1-era
download/other.html file, which we could resurrect from SVN.

Would that work?


Looking into the issue a little more.  It gets a little more complicated.

We're still seeing a fair number of update notifications (around
80,000 in the last week) being sent to older OOo installs, 3.3.0 and
even 3.2.1.  I don't know what this is happening, but it is.  Maybe
they are finding an old copy of a CD and installing it and then
immediately getting the update notification?  It can happen.

The update notifications are generally sending them to
http://www.openoffice.org/download.

When this occurs with a language that was included in 3.4.1 but not in
4.0 then this is a problem.  They are looking for Swedish, for
example, and it cannot be found.

For this particular kind of user, I'm not sure a small link labeled
"Older AOO Versions" will help.  It would be very unintuitive for the
user to look there, because from their perspective they are looking
for a newer version and 3.4.1 is newer than what they have, not older.

A couple of ways to plug this hole:

1) Enhance the download logic on the main page to offer the most
recent version available for the detected language.  Or does it
already try to do that?

or

2) Change the update notifications so the user is sent to the
3.4.1-era other.html page, so they can more easily find their
download.  Actually, thinking out loud, this might be the easiest
solution.  And we can still add the "Older AOO Versions", which would
be good for a different kind of user, someone specifically looking for
a 3.4.1 download.  This might even be our own QA volunteers ;-)


Thanks for adjusting the update notification XML feeds - change the download links to the 3.4.1 one, if corresponding language is not available. I have overseen with problem, when I provided the patches for our AOO 4.0 release.

Best regards, Oliver.

Regards,

-Rob


Unfortuntely the legacy directory structure, with its "stable" and
"localized" directories is too weird to point users to directly.

-Rob







Regards

Mattias




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