2013/9/17 Rob Weir <robw...@apache.org> > When I purchase a commercial software package I register and then I am > sometimes offered a weekly "tips" email. It covers tips on how to use > the product, how to get support, FAQs, etc. It is very useful for new > users. > > But this is not a typical announcement list thing. Users don't all > get the same email each week. But everyone who is new gets the week > 0 email, and a week later they would get the week 2 email, while > someone else in that same week who is new gets the week 0 email, etc. > > Is this clear? It is sort of a system where the user gets a > programmed set of emails on a schedule. > > Does anyone know what this is called? And are there open source > products or free services that support this? > > I think this could be very useful for new OpenOffice users. Currently > we give them a huge torrent of information on the download page, and > in release notes. I doubt more than 5% of the information gets > absorbed because it it is too much. But if we could do it via weekly > "tip" emails, then it we'd probably get more information across. > > Another approach would be via a feed that is loaded by AOO itself at > first load. Many products have something like that, a tips dialog > that gives a new tip every time the product starts, or once a week or > something. >
The "tip of the day". I think that something like that is less intrusive than a registration process, specially if there is a "don't show again" check-box. In fact, I think it is better to avoid any kind of "registration" process. Regards, Ricardo > > -Rob > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org > >
