1. Disable Norton 360 before downloading.
2. For download, do not select open, select Save and place in a memorable
location (your Download folder, for example).
3. Use any of the procedures for verifying the Download. This code is not
signed, so you will have to use either the PGP or the MD5/SHA verifications.
4. All of these verify that the downloaded file matches the file from which
the verification files were produced. The PGP verification will also assert
that the file is signed by the release manager, Juergen Schmidt, at Apache
OpenOffice, but there may be a warning that you don't have anything by which to
trust that is the release manager's signature. That is normal if you do not
use PGP regularly and have a collection of public keys that you trust.
5. In Norton 360, see if there is a setting where it will only remove or
quarantine files after confirmation by you. This will let you over-rule Norton
in the future, verifying the file yourself instead.
-- Dennis E. Hamilton
[email protected] +1-206-779-9430
https://keybase.io/orcmid PGP F96E 89FF D456 628A
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Sunday, July 6, 2014 04:32
To: [email protected]
Subject: Re: Reporting broken download link
Marcus
I'm using the link https://www.opem.office.org/nl/
than; Download - Windows (exe) - Dutch
Download volledige installatie
Wilt u Apache_Open_Office_4.1.0_Win_x_86_intsall_nl_exe 132MB from
switch.dl.sourceforge.net uitvoeren of opslaan
I give the instruction to uitvoeren
My "Norton 360"says it is not a safe installation and removes it.
WS.Reputation 1
Hope this will be enough for you to give me advice what to do.
Regards
Joke Simmers
Verzonden met Windows Mail
Van: Marcus (OOo)
Verzonden: dinsdag 1 juli 2014 20:13
Aan: [email protected]
CC: Joke Simmers
Thanks for your report.
Please can you give us more information about the problem? Then it is
hopefully more clear what was happening:
- The exact link from where you try to download.
- The exact wording of the error message.
Thanks in advance.
Marcus
Am 07/01/2014 12:22 PM, schrieb [email protected]:
> Ik krijg een melding dat Open Office niet kan worden gedownload op mijn
> Laptop t.w. een Packard Bell met Windows 8.1 er op.
>
> Is hij niet beschikbaar voor Windows 8.1
English translation (via Google translate):
[...]
I get a message that OpenOffice can not be downloaded on my Laptop tw a
Packard Bell with Windows 8.1 on it.
He is not available for Windows 8.1
[...]
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