On Sat, 30 Aug 2014 00:14:26 -0700
<sch...@shaw.ca> wrote:

> mailto:dev-...@openoffice.appache.org
> 
> Help please:
> I have two serious problems:
> 
> 1.  I downloaded Apache Open Office and now I can’t open any of my files.  
> They ball are locked.

Have you previously had OpenOffice installed on your computer, or is this a 
first time install?  What is the filetype (the  three or four letter extension) 
of your existing files?

> 2.  Earlier today I downloaded an article called Mozilla support and Firefox. 
>  It explains the basic set up but I don’t understand anything.
> 
> It says 
> 1.  Open a tab with the webpage you want to use and your home page button.
> 2. Drag and drop that tab onto the home page button.
> There are 8 pages that might as well be Greek.
> I don’t understand a word.  
> I am an educated woman and I HAVE USED A COMPUTER FOR 20 years, but my 
> literacy in these things is nil.
>
Why am I reminded of Talleyrand? - no matter!

> I have a scholarly manuscript ready for publishing, an now I can’t open even 
> one page of it and there are 24 chapters.

How did you prepare this manuscript - what program did you use? Has it been 
transferred from another computer? What file type is it?


> I am poor and can’t afford a technician.

So, aren't we all?

> I haven’t got time to mess around and wait.

The sooner you answer the above questions, the sooner someone can help, subject 
to the demands of real life on them.

> 
> Myrtle
> 
> Ph 604-785-6390  sch...@shaw.ca


-- 
Rory O'Farrell <ofarr...@iol.ie>

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