On 02/11/2015 01:05 AM, Mathias Röllig wrote: > On 11/02/2015 Andrea Pescetti wrote: >> On 10/02/2015 Mathias Röllig wrote: >>> I also suggest that only peoples with Can-Confirm-Right can reopen an >>> issue or reset to Unconfirmed. >> >> Do you see it being abused too much? In general we prefer to keep the >> access open and educate people about possible mistakes, but if many >> users are consistently getting it wrong we can revisit the policy.
we do seem to have a fair amount of user type questions vs actual issues IMO. > > At this time a have only one special case. But I'm still too busy to see > what's going on. :-( > But yes I prefer also openness as wide as possible. > > Regards, Mathias As it turns out, I think most of these are closed with RESOLVED - NOT AN ISSUE, so maybe we don't need a special tag as long as QA folks are consistent in closing what seems to be user centric issues with this approach. Examples of some of these: * can't get a particular printer to work with AOO * can't determine how to get values in Calc to sort correctly because column format is not specified correctly It is not clear cut on what is an "issue" vs a usability problem. Can we construct guidelines to help solve this problem? -- ------------------------------------------------------------------------- MzK "An old horse for a long, hard road, a young pony for a quick ride." -- Texas Bix Bender --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org