On Fri, 22 Jan 2016 11:03:48 -0700 "F C. Costero" <fjcc.apa...@gmail.com> wrote:
> We get questions on the forum about how to access a document that no longer > accepts the encryption password. I assume some of these are due to the > broken NSS issue #125431. I skimmed through the comments on bugzilla and > did not see a definitive way to fix the problem. I"m sorry if I missed it. > What should we tell users to do if we conclude they have this problem? > Thank you! > Francis I saw this query on the Forum and was going to reply to suggest deleting or renaming the user profile; If that doesn't work it is worth trying on another Mac system, to see if the problem is o.s. specific and also on another o.s. It may be a report disguising some form of the corrupt file problem. Also worth asking of the affected system can save a new trial passworded file and properly reopen it, to define whether the problem is specific to that file, or specific to that system. Rory -- Rory O'Farrell <ofarr...@iol.ie> --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
