Hi, please can you help me? We were having problems with the computer - so using WINDOWS 8.1 FOR SENIORS AND DUMMIES (a book which is supposed to help people solve computer problems at home) we carried out the instructions REFRESH A MISBEHAVING COMPUTER that said it would not remove any APPS installed but it did!
After doing this we found that all the Desktop items (put on using Apache Word Pad Spreadsheet) were still there but when we clicked on them we got cryptic wording and figures (which looks like programming script or something) but are unable to get the correct script back with writing in English. Unfortunately I do not have any copies of the info - all my Address Lists are amongst these 'scrambled' lists - please can you help me get them back? Since Refreshing, per Dummies Book, I lost Apache and have had to re-install it? Regards Jean
