On Sun, 2 Sep 2018 10:16:13 +0200
Matthias Seidel <matthias.sei...@hamburg.de> wrote:

> Hi Rory,
> 
> Am 02.09.2018 um 09:58 schrieb Rory O'Farrell:
> > On Sun, 2 Sep 2018 07:51:37 +0100
> > Rory O'Farrell <ofarr...@iol.ie> wrote:
> >
> >> On Sat, 1 Sep 2018 22:59:32 +0100 (WEST)
> >> Pedro Lino <pedro.l...@mailbox.org> wrote:
> >>
> >>>> On September 1, 2018 at 10:15 PM Rory O'Farrell <ofarr...@iol.ie> wrote:
> >>>> I am now using Opera 55 on Xubuntu 18.04.01 54 bit.  Out of interest I 
> >>>> accessed the download site and it wanted to download Linux 64-bit 
> >>>> (x86-64) (RPM), whereas it should have been Linux 64-bit (x84-64) (DEB)
> >>>>
> >>>> My User Agent details are
> >>>> Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) 
> >>>> Chrome/68.0.3440.106 Safari/537.36 OPR/55.0.2994.44
> >>>>
> >>>> On a similar Xubuntu 18.04.01 64 bit machine, using Firefox I am offered 
> >>>> OO Linux 64-bit (x86-64) (DEB)
> >>>>
> >>>> On that machine User Agent details are
> >>>> Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:61.0) Gecko /20100101; 
> >>>> Firefox/61.0
> >>> Thank you for the feedback Rory!
> >>> That confirms that it's not a Firefox limitation and when Distro is not 
> >>> specified it will default to RPM.
> >>> Does that make sense? 
> >>> In any case it's probably safe to say that the majority of desktop Linux 
> >>> users are running Ubuntu or a flavor/derivative (and those that aren't 
> >>> know which package to get!)
> >>>
> >>> Regards,
> >>> Pedro
> >> It is a good point that one might expect distro users to know what package 
> >> they want.
> >>
> >> This used be so, but experience on the en-Forum suggests that many less 
> >> experienced users are now moving to linux distros as an alternative from 
> >> other operating systems, and expect it to work "out of the box"; they do 
> >> not bring any technical knowledge or to their use of computers.
> >>
> >> If this problem is not fixed, it will escalate; we should consider what 
> >> causes it and try to find a solution.
> >
> > I should say that on the en-Forum we have had a small number of cases 
> > recently of (new?) linux users downloadiung the wrong (RPM or tar.gz 
> > instead of DEB) OpenOffice version.  We had put this down to unfamiliarity 
> > on the User's part, but it may have been an early indication of this 
> > problem.  After detailed enquiries we were able to redirect them to the 
> > correct OO version, but it would be best if the problem could be solved so 
> > that the version choice was automatic (as it used be).
> 
> As it used to be?


I used the Firefox from the Ubuntu distro, and assumed that was a "standard" 
Firefox.

Rory

> 
> The logic for downloads is in here:
> https://svn.apache.org/repos/asf/openoffice/ooo-site/trunk/content/download/download.js
> 
> It has "always" been this way, but maybe we can now find a way to
> enhance the detection?
> 
> Regards,
>    Matthias
> 
> >
> >
> > - 
> > Rory O'Farrell <ofarr...@iol.ie>
> >
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> >
> 
> 


-- 
Rory O'Farrell <ofarr...@iol.ie>

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