On Tue, Oct 22, 2002 at 04:10:31PM +0200, Bastian Hoyer wrote: > > > I Delete function > > > > > > I have started to get a lot of SPAM to my tech support > > email address. I > > > get about 50-100 a day. I was wondering if you guys were going to > > > implement a delete button so I can just delete the mail, > > and save space. > > > I don't want to store it. > > > > I see this point. But it's a problem to delete it. -=> > > database inconsistency. :-/ > > Deleting would really be fine.. When I just move the ticket to an other > queue they still use space in the filesystem and in database... We have > hundreds ob mb in the spam queue right now... > > Perhaps it would possible to just mark it as deleted and then let an > script reorganize the database once a day or something like that
This is implemented now (CVS). You can delete (from db/fs) tickets with the GenericAgent.pl. > Bastian Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972 _______________________________________________ OpenTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
