sorry,... I just noticed that there were still some small errors in the scripts, I post corrected versions later or tomorrow...
...this always happens to me... Am Donnerstag, den 13.01.2005, 16:41 +0100 schrieb Volker Maibaum: > Hi, > > ok I have the install-howto and the scripts attached. > > Don't hesitate if there are any questions... > > Volker > > Am Donnerstag, den 13.01.2005, 14:57 +0000 schrieb Nigel Clarke: > > Yes please. Sounds like a great solution. > > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > > Volker Maibaum > > Sent: Thursday, 13 January 2005 2:53 PM > > To: [email protected] > > Subject: [dev] Nagios and OTRS > > > > > > Hello, > > > > we are using nagios for system monitoring in our company. As we also use > > OTRS, I thought it would be a nice thing to make the tools work > > together. Two perl-scripts and a bit of configuration was all that was > > needed. > > > > The integration works as follows: > > When NAGIOS notices a host or service problem it starts a perl-script > > that sends an Email to OTRS. A Tickets is created by OTRS after > > recieving the message. When the problem still exists after some time, > > NAGIOS calls the script again. This time the script does not send an > > email to OTRS, but calls a modified copy of GenericAgent (over SSH) to > > add a note to the existing Ticket. When the problem has vanished NAGIOS > > calls the script again, which then closes the ticket the same way. > > > > I tried to make the scripts as independent of the OTRS-version as > > possible, but as I use a modified copy of the GenericAgent.pl there is > > problably the need to do some minor adjustments to this perl-script when > > using a different version of OTRS than 1.2.2. > > > > Is there a way to create dynamic jobs (created from commandline > > parameters) for GenericAgent? Then i could make it completely > > independend from the OTRS Version. > > > > Is anyone interested in the scripts (incl. installation-howto)? > > > > Is there a place on the otrs-page where people can make there code > > available to others? I saw that the wiki was closed... > > > > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev -- mit freundlichen GrÃÃen Volker Maibaum Tel: 0711-939-0972 Fax: 0711-939-160972 [EMAIL PROTECTED] _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
