Hello,
I'm trying to write my own module in order to make a different queueview.
I have a simple question to the function TicketSearch. I wan't to get
all tickets from a customer should't this be correct:
@ViewableTickets = $Self->{TicketObject}->TicketSearch(
Result => 'ARRAY',
Limit => 100,
CustomerID => 'Customer A/S',
StateIDs => [1,2,3,4,5,6,7,8,9],
);
Thing is it doesn't work i can only get tickets out if i specify:
CustomerUserID => 'loginname', CustomerID seems to have no effect.
But i do not wish to do this since i have multiple logins for one
customer and only specifying the user won't give me all tickets from
that customer.
regards,
Simon
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