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Hi Jeff,
On Tue, Sep 27, 2005 at 02:11:19PM -0700, jeff Lam wrote:
> I am trying to install OTRS on a Fedora 1 server with Apache 2. When I
> added user (useradd -d /opt/otrs/ -c 'OTRS user' otrs), it worked fine.
> When I added this user to a group (usermod -G nogroup otrs), it prompted
> unknown group nogroup. Then I opened the httpd.conf file and found the
> user and group were both "apache" so I added the otrs user to apache group
> and it seemed fine. Did I do it right?
Yes, you did it absolutely right. The groups differ from system to
system. The trick is to have the otrs user in the group of your web
server user.
> Then I went to /opt/otrs/bin directory, I saw SetPermissions.sh command or
> file when I ls. However, when I typed SetPermissions.sh /opt/otrs otrs
> otrs it showed -bash: SetPermissions.sh: command not found. I am sure I
> typed them all correctly with all the right letter case. What should I do?
I think you better should try
./SetPermissions.sh /opt/otrs otrs apache
because your webserver is running with apache user.
> Jeff
Best regards and hth,
Christian
- --
((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing
Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769
http://www.otrs.com/ :: Communication with success!
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