[dev] Hard coded timer in Generic Agent for OTRS 2.0.4

[Laurent Hiesse]

Hi,

We noticed a strange behaviour with our GenericEgent scheduled task if they
were to use a 10 minutes interval : we found in the GenericAgent.pl file
some hard-coded « timer » equal to 10 minutes that would explain this :
should a task be re-executed about 9m59secs later (because of system latency
at the former run), OTRS would declare it “already finished".


        if ($DBJobRaw{ScheduleLastRunUnixTime} && $CurrentTime <
$DBJobRaw{ScheduleLastRunUnixTime}+(10*60))


We fiwed it by changing the timer to 5 minutes (5*60), but as we found no
notes of this control feature in the documentation I send you this.

I don’t know if it’s fixed in the current release, but I warn just in case.

Regards,


Laurent Hiesse

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