I receive this error when i create a new ticket or when otrs try to create
new ticket from mail... i have seen that TicketCounter.log is updated...
there is sombody that can help me?
Thanks in advance
Alex
Error: Need TicketID!
Comment:
Traceback: ERROR: OTRS-CGI-20 Perl: 5.8.6 OS: MSWin32 Time: Wed Sep 13
14:19:59 2006
Message: Need TicketID!
Traceback (11512):
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.94)
Line: 84
Module: Kernel::Modules::CustomerTicketMessage::Run (v1.3) Line:
311
Module: Kernel::System::Web::InterfaceCustomer::Run (v1.6) Line:
677
Module:
ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_customer_2epl::handler
(v) Line: 47
Module: (eval) (v1.36) Line: 203
Module: ModPerl::RegistryCooker::run (v1.36) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.36) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
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