Hi Sébastien,
Sébastien Prud'homme schrieb:
> Thanks!
>
> Don't be offensed but i don't understand why you "reinvent the wheel"
> by not using HTML::Format. There are yet a lot of CPAN modules
> incorporated into OTRS in Kernel/cpan-lib. Perhaps there is something
> in this module that is not fitted to OTRS?
You are right. The better way is to put HTML::Format into the
Kernel/cpan-lib. The problem in this case is, that HTML::Format is
require two more cpan modules (Font::AFM and HTML::Element).
HTML::Element needs HTML::Tree. HTML::Tree needs HTML::Parser and
HTML::Tagset. But HTML::Parser is no perl pure module. So if you want to
use HTML::Format, you need to install min. one more module from cpan.
So this is the reason why I took only the correct encoding from the module.
If you still have questions, feel free to ask. :)
-Martin
> 2007/9/13, Martin Edenhofer <[EMAIL PROTECTED]>:
>> Hi Sébastien,
>>
>> Sébastien Prud'homme schrieb:
>>>> A lot of our users are using email in HTML format. Unfortunately the
>>>> OTRS html2txt feature doesn't transform HTML entities.
>>>>
>>>> My question: with not use the HTML::Transform perl module to do it (or
>>>> HTML::FormatText::WithLinks)?
>>>>
>>>> I've done a small modification on my OTRS test system and it works
>>>> fine. I've just added a single line of perl code to do this in
>>>> Kernel/System/EmailParser.pm and removed all the things that were done
>>>> by the OTRS perl code:
>>>>
>>>> $Self->{MessageBody} =
>>>> HTML::FormatText->format_string($Self->{MessageBody}, leftmargin => 0,
>>>> rightmargin =>
>>>> $Self->{ConfigObject}->Get('Ticket::Frontend::TextAreaEmail'));
>> Yes, like Simon says. I saw there is an bug entry from you:
>>
>> http://bugs.otrs.org/show_bug.cgi?id=1186
>>
>> I have checked this and was able to reproduce it.
>>
>> More info in the bug report! :-)
>>
>> Many thanks for your help!
>>
>> -Martin
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