Hi,

On 26.11.2009, at 15:11, Guyard Marc NIS wrote:

> I want to add a ACL for limiting the services list.
> For example, if i have 3 services (test1 / test2 /test3) and 3 CustomerID 
> (group1/group2/group3)
> I want group1 can only create ticket with test1, group2 with test2, etc….
>  
> I’ve make a test like this but this don’t work :
>  
> $Self->{TicketAcl}->{'ACL-Name-test1'} = {
>         Properties => {
>                 CustomerUser => {
>                         UserCustomerID => [‘group1’],
>                 },
>         },
>         Possible => {
>                 Ticket => {
>                         Service => ['test1'],
>                 },
>         },
> };
>  
> But with this, all services are show.
> Please help me.



include the Frontend Action to the properties section.


Nils Leideck

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