Hi, i think it should be easy to implement a ticket-search module: 1. click module 2. widget with input line opens 3. enter either numerical or email 4. do sql search in tickets...
kind regards Cornelius Peter van Beugen schrieb: > > > > Would be nice if there was a quick ticket search area in the main > navigation area: > > > > > > > > Incoming calls about existing tickets could quick and easy be searched. > > Numeric = ticketnumber search > > Email address = search on “from” email address > > > > > > Regards, > > Peter van Beugen > > > > ------------------------------------------------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ -- Cornelius Kölbel (Senior Security Consultant, Head of Product Management), http://www.lsexperts.de LSE Leading Security Experts GmbH, Postfach 100121, 64201 Darmstadt Tel: +49 6151 9067-252, Fax: -299, Mobil: +49 160 96307089 Unternehmenssitz: Weiterstadt, Amtsgericht Darmstadt: HRB8649 Geschaeftsfuehrer: Oliver Michel, Sven Walther
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