I have just installed OTRS 2.3.1 and due to the limitations of my hosting
package I had to install under /home/www/domain.name/otrs instead of /opt/otrs.
I think there is an issue with error reporting as when accessing
otrs/bin/cgi-bin/index.pl in debug mode the error shown above is returned as
the 500 error - nothing obvious is shown in either my access or error logs.
If I switch off debug mode the page loads perfectly but if I login as
r...@localhost the same 500 error is generated.
Any suggestions as to how to fix this?
DB connectivity is fine
The following have been set in otrs/Kernel/Config.pm:
$Self->{Home} = '/home/www/domain.name/otrs';
$Self->{ScriptAlias} = 'otrs/bin/cgi-bin/';
$Self->{'LogModule'} = 'Kernel::System::Log::SysLog';
$Self->{'LogModule::LogFile'} = '/home/www/logs/otrs.log';
Graeme---------------------------------------------------------------------
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