Hi Flavio, it seems like somehow you're able to crash the apache child process. You should be able to see some more details in the Apache error log in /var/log/httpd/error.log and/or the OTRS error log. -- Mike
On Mon, Sep 10, 2012 at 10:29 PM, Flavio Mattos <flaviomatto...@gmail.com> wrote: > Hei guys! > > Last week I updated OTRS to version 3.1.10. I' m using the web service > ticket get. > > The problem is: > I have OTRS in a virtual machine(CentOS) and I access it via web interface > http://<my vm ip>/otrs/index.pl from my pc and it works fine.. But after I > call the web service ticket get as I used to do, it seems that something has > crashed... I can' t access OTRS via web interface anymore because a timeout > is error is showed like OTRS is down. But if I access from my virtual > machine using localhost it works... If I turn off my vm and turn on again.. > it start woks again... until I call the ticket get service... > > Does anybody know something about that? Could be a bug? > > > Thanks > > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
