Hi Mike! What I don' t understand is... OTRS still working and I can access it from my vm via localhost... I just can' t access it via my guest machine and there is no error in my log... just resuming normal operations ...
Thanks On Mon, Sep 10, 2012 at 1:32 PM, Michiel Beijen <[email protected]>wrote: > Hi Flavio, > > it seems like somehow you're able to crash the apache child process. > You should be able to see some more details in the Apache error log in > /var/log/httpd/error.log and/or the OTRS error log. > -- > Mike > > On Mon, Sep 10, 2012 at 10:29 PM, Flavio Mattos > <[email protected]> wrote: > > Hei guys! > > > > Last week I updated OTRS to version 3.1.10. I' m using the web service > > ticket get. > > > > The problem is: > > I have OTRS in a virtual machine(CentOS) and I access it via web > interface > > http://<my vm ip>/otrs/index.pl from my pc and it works fine.. But > after I > > call the web service ticket get as I used to do, it seems that something > has > > crashed... I can' t access OTRS via web interface anymore because a > timeout > > is error is showed like OTRS is down. But if I access from my virtual > > machine using localhost it works... If I turn off my vm and turn on > again.. > > it start woks again... until I call the ticket get service... > > > > Does anybody know something about that? Could be a bug? > > > > > > Thanks > > > > > > _______________________________________________ > > OTRS mailing list: dev - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/dev > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev >
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