Hi Michiel Beijen, Thanks for your answers,
I am not much familiar to perl, so it make take much efforts for me to create modules for 1,2 and 3. How can I utilize the Old XML/RPC for these. Can you provide few pointers/examples to these to create Customer via RPC. Again to clarify, the OTRS standalone application would be deployed on one system and Our application wants to communicate to OTRS via SOAP/REST/RPC whatever method is possible. Thanks, Jignesh -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Michiel Beijen Sent: Wednesday, February 06, 2013 2:03 PM To: Development community of OTRS Subject: Re: [dev] Need Webservices for Creating Customers and creating Services Hi Jignesh, On Wed, Feb 6, 2013 at 9:07 AM, Jignesh Kakka (jkakka) <[email protected]> wrote: > I found webservices to create, get, update, search tickets and create Session. > > In similar fashion I want webservices for > 1. Create,Read, Update customers > 2. Create read update services > 3. Add services to customer and delete services from customer These are not available in OTRS. You can create them yourself, if you need them (and would be of course encouraged to share them with the community!). Alternately you can also use the 'old' XML/RPC based interface which allows for 1 and with very little extension would allow for 2 and 3 but it is more low-level than the Generic Interface you looked at. And of course, if you want we can assist you on a commercial basis if needed. Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com OTRS 3.2 - More than a Help Desk System – Process and Customer Management – Be an early bird with our special offer - http://j.mp/11TFPSr _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
