Hi,
On Wed, Mar 20, 2013 at 4:21 PM, Jignesh Kakka (jkakka) <jka...@cisco.com>wrote:

>  Let’s say we add a dynamic field called ticket_source in OTRS. ****
>
> Now while creating the ticket , there is no problem.****
>
> But while getting the ticket, I have to modify my application  source code
> to get/read this new Dynamic field from the response.****
>
> Had it been name-value pair, it would have got populated in my map
> automatically.****
>
> **
>

I still don't understand. How do you read the values?
Can't you just read values from Dynamicfield_whatever as well?

--'
Mike
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