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https://issues.apache.org/jira/browse/VCL-1041?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16010886#comment-16010886
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Andy Kurth commented on VCL-1041:
---------------------------------

I like this idea but changed the "fixes" tag to VCL 2.5.1.  Trying to 
incorporate it into 2.5 will delay the release since it's 99% done.

For the backend, we can't universally set *'Content-type' => 'text/html'* 
without updating all existing messages stored in the database to html because 
it will munge the line breaks of non-HTML messages from the user's perspective. 
 It would be simple to add a check to automatically determine if the body 
contains any HTML tags.

For the frontend, there are always concerns about being able to inject 
malicious things into free-form text fields.  I'm guessing it is stripping 
anything that looks like a tag because of this.  Personally, I don't think this 
is much of a concern for this feature since the configuration should only be 
limited to top-level VCL admins.

There are some other considerations.  Some users don't like HTML email.  We 
could add a user preference option.

(_PS: It would be really nice if we could add a WYSIWYG editor that has text 
and HTML modes._)

> Customer facing email notifications are ugly
> --------------------------------------------
>
>                 Key: VCL-1041
>                 URL: https://issues.apache.org/jira/browse/VCL-1041
>             Project: VCL
>          Issue Type: Improvement
>          Components: vcld (backend), web gui (frontend)
>         Environment: All
>            Reporter: Joseph Fischetti
>            Priority: Minor
>              Labels: easyfix
>             Fix For: 2.5.1
>
>         Attachments: front-end.diff, utilspm-changes.diff
>
>
> By default, emails sent from the management node don't have any special 
> formatting.  To an end-user, they look more like an unrefined system message 
> than official communication.  
> edit -> fixed typo.



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