Donald,

Have you checked on the logs? Sometimes, at least on the SMPP module, a message gets stuck for no apparent reason. When you check on the logs, you then notice that the message is being retried over and over and it's not getting out because of some other reason (usually a "message queue full" error).

I've a patch to remove individual messages without stopping kannel that I'll make available soon, but I'd recommend you to check on the logs and find out where the messages were first attempted (if ever) and if they're being retried afterwards.

Regards,
--
Alejandro Guerrieri
aguerri...@kannel.org



On 01/08/2009, at 19:28, Donald Jackson wrote:

Hi Nikos,

Just to answer your questions.

1) Yes, this is a bearerbox issue, restarts of smsbox / smppbox alike do not effect the store (in this scenario) 2) At this stage unreproducible on demand as it is not one specific modem giving the issue, the message(s) could be destined for any of the given modems but the problem is there are so many modems (250) and its on a remote site so its difficult to pin point, hence trying to solve it 'heuristically' 3) No, the messages stuck in store are completely independent of each other.

My suspicion is there is some or other condition (possible race condition?) in the AT driver which causes this scenario and some messages to go 'unacked'. I hope I/we can find a solution as I'm sure there are a number of us struggling with this problem in high volume instances.

I am continually looking but I'm thinking 'more eyes' will possibly help quicker.

Thanks,
Donald



2009/8/1 Nikos Balkanas <nbalka...@gmail.com>
Hi Donald,

If you are inexperienced with the at driver, I am inexperienced with SMS. However, I know a lot of kannel's code, and have my suspicions. Since i do not have any SMSc connections, I hope it is possible to recreate with full logs in your system. A couple of questions:

1) I don't doubt from what you say, that this is a bearerbox issue, but to be sure, have you tried restarting smsbox only, while in such state, to see if there is any effect? 2) From the logs, do you see SMS progressively delaying sent out more and more, until they stop altogether and stay in queue? In other words is it fairly reproducible, that this will happen after so many messages, or more or less unpredictable? 3) Are there particular messages that are responsible for hogging the queue, or could it be any message?

Thanx,
Nikos
----- Original Message -----
From: Donald Jackson
To: kannel_dev_mailinglist
Sent: Saturday, August 01, 2009 4:50 PM
Subject: Kannel store issue

Hi everyone,

I am moving this issue to the devel list to see if we can get any more insight into it. It appears there are other users (from users list) having the same issue with no 'user type' resolutions.

I am running a Kannel installation (cvs-20090721) with roughly 250 AT (smsc_at.c) SMSC's. The problem I am experiencing is that after some period of time it appears messages in the bearerbox get stuck in the store. I have used store-status and Alex's store tools to export the store and they all look like valid MT-PUSH messages (SMSC- ID is routable, etc).

The only way (seemlingly) to get these messages out of the store is to restart the bearerbox, where they are pulled in and sent.

My understanding of the store is that only messages which are ACK'd on the SMSC [smsc_at.c / bb_smscconn_sent()] layer are removed from store. I have not encountered this issue with SMPP binds, so I am presuming this is related to the smsc_at.c driver. I am very inexperienced with this so I would be very appreciative if anyone with some experience with the smsc_at.c driver could possibly provide some insight.

I was previously running 1.4.3 with the same issue.

Thanks in advance,

--
Donald Jackson
http://www.ddj.co.za/
donaldjster(a)gmail.com



--
Donald Jackson
http://www.ddj.co.za/
donaldjster(a)gmail.com

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