Yioryos -
You asked for instructions for "the olpcnews.com/forum/ kind of people", and
that's the information I provided. I wasn't dismissing or ignoring anything;
if we widely disseminate those instructions and they are followed, bugs will be
far less likely to be dismissed or ignored. But a bug no one knows about is
100% certain to be ignored.
- Ed
On Aug 8, 2010, at 5:06 PM, Yioryos Asprobounitis wrote:
>
> Well, I know "due process" I followed it several times and I also point it
> everywhere I can, however in this occasion we have the case:
> Hey, I got a problem, what should I do to get the info needed to file a
> proper ticket,
> and: Is this feature supported in the OS or not?
> Thus the questions.
> Answering outside a ticket should not be "unthinkable", so if you have an
> answer I would be grateful.
>
> The bigger issue however is who has the greatest interest to produce a better
> build, the casual user that sees something strange and even mentions it
> somewhere or the developer?
> Dismissing/ignoring real issues because they are "inappropriate formulated"
> can only turn around and bite you in more than one ways, I believe.
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