On 12 Jul 2012, at 04:45, Nick Leaton wrote:

> http://www.mint.com/blog/credit/new-credit-card-complaint-database-makes-consumer-gripes-public-07201/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+MyMint+%28Mint+Personal+Finance+Blog%29
>  
> 
> The credit card complaint database is an exception. Two weeks ago, with heavy 
> press coverage, the CFPB announced the release of their credit card complaint 
> database, which you can see here. And yes, you’ll be able to see which credit 
> card issuer is getting the most complaints and what consumers are complaining 
> about.  The database is public.
> 
> The public nature of the database isn’t terribly popular with the banking 
> industry. Their concern, and there’s validity to this, is that complaints 
> aren’t verified before they’re made public.
> 

There is no validity to that.

> And further, unreasonable complaints aren’t filtered out of the public 
> database. This means consumers with a bone to pick will be able to air their 
> dirty laundry for all to see, whether or not their complaint is reasonable.
> 
> 
> 
> Same idea as fixmystreet - but applied to the private sector. 
> 
> 
> -- 
> Nick 
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