Even though there may be 'noise' from vexatious complaints the levels are probably indicative.
Julian On 11 Jul 2012, at 22:45, Nick Leaton wrote: > http://www.mint.com/blog/credit/new-credit-card-complaint-database-makes-consumer-gripes-public-07201/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+MyMint+%28Mint+Personal+Finance+Blog%29 > > > The credit card complaint database is an exception. Two weeks ago, with heavy > press coverage, the CFPB announced the release of their credit card complaint > database, which you can see here. And yes, you’ll be able to see which credit > card issuer is getting the most complaints and what consumers are complaining > about. The database is public. > > The public nature of the database isn’t terribly popular with the banking > industry. Their concern, and there’s validity to this, is that complaints > aren’t verified before they’re made public. And further, unreasonable > complaints aren’t filtered out of the public database. This means consumers > with a bone to pick will be able to air their dirty laundry for all to see, > whether or not their complaint is reasonable. > > > > Same idea as fixmystreet - but applied to the private sector. > > > -- > Nick > _______________________________________________ > developers-public mailing list > [email protected] > https://secure.mysociety.org/admin/lists/mailman/listinfo/developers-public > > Unsubscribe: > https://secure.mysociety.org/admin/lists/mailman/options/developers-public/julian%40futureeverything.org
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