On Wed, 12 Dec 2001, Steve Bush wrote:
> I don't understand. > This appears to be a development issue to me. > Why isn't it appropriate for this list? Rasjid is seeking support for a production server, rather than attempting to develop a new feature for the server. If there is a bug in a standard feature of the server, this should be brought to the attention of [EMAIL PROTECTED], rather than, or perhaps as well as, being discussed on this list. There is also the issue that Rasjid has stated that he has purchased suppport for this product. In that case, he should be seeking support from his supplier (who then might be escalating support directly to Mitel) rather than seeking help here. None of the above precludes the discussion on this list of alternative design or implementation approaches, but I think that it's appropriate that the two concepts are treated quite separately. Regards Charlie Brady [EMAIL PROTECTED] Lead Product Developer Network Server Solutions Group http://www.e-smith.com/ Mitel Networks Corporation http://www.mitel.com/ Phone: +1 (613) 368 4376 or 564 8000 Fax: +1 (613) 564 7739 -- Please report bugs to [EMAIL PROTECTED] Please mail [EMAIL PROTECTED] (only) to discuss security issues Support for registered customers and partners to [EMAIL PROTECTED] To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] Archives by mail and http://www.mail-archive.com/devinfo%40lists.e-smith.org
