Caution: devinfo members may wish to ignore the following long post that may serve only to inflame passions on devinfo. You have been warned. Use your delete key if a long, opinionated, response to an off-topic post upsets you and wastes your time.
Dear Darrell, The tone of your post struck a dissonant chord with me. I offer the following opinions on the points you raised. I apologise to the devinfo list members for the following in reponse to your RANT. However, you have set your filters to ignore my off list responses to your critical posts. Charlie, I hereby request Mitel filter this response from the devinfo list if policy permits so as to minimize further damage to devinfo. I have been lurking on devinfo for several years and have appreciated the depth of responses to devinfo questions I see from Mitel. However, your occasional undiplomatic outbursts make me uncomfortable with the forum. I fear I understand the reason for your continual baiting and criticism of Mitel staff via devinfo. It is classic guerrilla marketing where any message is better than none. But devinfo is not a marketing forum. Hence, abuse. Quoting Darrell May <[EMAIL PROTECTED]>: > > Charlie Brady <[EMAIL PROTECTED]> said: > > > As Gordon says, if you would like to do this, go right ahead, using > > one of strategies he outlined. > > Unfortunately of the strategies Gordon outlined, the key missing > ingredient > was Mitel's offer to provide any assistance. Mitel provides a forum. Their staff members like any other devinfo member are a volunteer resource and should have no special obligation beyond that. Their forum, their policies, their call. Ethically, they should not allow themselves to be exploited by any other member nor should their forum be abused to habitually plug member service offerings as I have seen you do. Darrell, just because the nature of the open forum makes open critisism by Mitel difficult doesn't mean you can ethically continue to plug your competing service on devinfo. > I'm willing to provide the time and resources I have to improve the > SME > Server, how about the same from Mitel. The kind of time and resources I appreciate from Mitel is that they continually tighten up the product and mightily resist features outside their market focus. > All I need is assistance with > getting the foundation in place. From there I'll do the rest as best I > can. Their released product is the foundation. Rushing a project is a sure-fire way to fail. I see Mitel improving the foundation continuously. > > Alternately, what is the point in Mitel hosting a devinfo list if Mitel > will > not offer assistance and work directly with devinfo members in improving > the > Mitel SME Server? As an observer, I see significant assistance from Mitel, particularly when a cooperative spirit is evident. As to improvements, not all suggestions are improvements. Your assumption that your ideas will improve the SME server may not be valid. Further, it may be impossible for Mitel to evaluate your ideas since they, like the rest of us, are not omniscient/omnipotent. They have the right to not respond. You apparently do not respect that right. > You may have noticed the dramatic change over the last year of this > list. > This list appears almost dormant at times. There has been little to > no > cooperative development on list in many months. The policy set long ago is to make the product as simple as possible. That achieved, it seems that continuously improving reliability and security is the most important development . Cooperative development is a two way street. I mainly see criticism and opportunism, not cooperation from your side. Your success in drawing others into your projects is admirable. Where you don't succeed in getting cooperation do you post results publicly? Do you have an open forum where I can be your perpetual critic and you can't suppress my views? > There has been little to no commentary or posts from devinfo members. > Where > have all the devinfo members gone? Why are they reluctant to post > their > comments? Is there a reason for this relucatance to comment on list? One reason I have been reluctant to comment is your attempts to dominate devinfo with your views and what I see as shameless attempts to use devinfo as a marketing platform for your additions at the expense of Mitel's market. I see this as very destructive to the devinfo atmosphere. Your response to my prior feedback to you on this issue has been to filter me out, hence this response via devinfo. > > In my latest attempts to post development issues on list, I have yet > to > receive a reply that Mitel would be interested in working with me. You have asked Mitel many times to work with you but you often seem argumentative and opinionated in your posts. I would expect that trust is a big factor here. Your aims appear to exploit differences to your benefit. Intelligence without soul is contrary to the spirit of open source. > > Again, if I can offer out of my busy schedule my free time and resources > to > improve your product, certainly someone from Mitel could do the same. Gimme a break, you are expoiting Mitel's product and their forum. Are your customers paying Mitel? > We must learn to work cooperatively together. I disagree, cooperation without policy agreement may be impossible. devinfo is a forum for cooperative development, not a free resource to debug your ideas. > > If this list is to survive, devinfo members and Mitel must find a way > to work together. You seem to imply that you represent devinfo members. This makes me upset because it makes it appear that Mitel is defensively aligned against the devinfo members and you are the opposition leader. Your views don't represent me and I see them as permanently antagonistic to Mitel policies. I wish you would stop using devinfo to intimidate Mitel staff. You have driven people away from the list with your obvious antagonism. > I feel we can and must do better to keep this development list and > devinfo > member involvement alive so that the community will benefit from an > improved > Mitel SME Server product. Maybe we could get Dr. Phil to sponsor devinfo:-) Seriously, I respect your right to an opinion Darrell, but I fear you are doing damage to the forum and the platform. I am sure a majority of your neighbors over in Redmond applaud your right to exploit people for commercial gain. Regards and again: Apologies to the list. Please reply off-list. Paul Miller millerco.net/tux -- Please report bugs to [EMAIL PROTECTED] Please mail [EMAIL PROTECTED] (only) to discuss security issues Support for registered customers and partners to [EMAIL PROTECTED] To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] Searchable archive at http://www.mail-archive.com/devinfo%40lists.e-smith.org
