On Mon, May 19, 2008 at 11:19 AM, Matthew Toseland <[EMAIL PROTECTED]> wrote: > On Sunday 02 March 2008 16:35, Ian Clarke wrote: >> What do people think of this website as a possible way to improve how >> we provide user support?: >> >> http://getsatisfaction.com/ >> >> It looks friendly, and pretty powerful. > > What exactly is the benefit? Regular users on forums able to evaluate a thread > and indicate whether escalation is required?
You answered your own question. > Obviously this would be only for those who don't care about their anonymity / They might be ok revealing that they use Freenet, but not what they are doing with it. I suspect the vast majority of Freenet users fall into this category. > can't get Freenet working in the first place I suspect this is a large number of users who currently we get very little feedback from. > ... mostly I get feedback via > FMS and #freenet at the moment ... Yes, neither of those are very newbie-friendly, so that feedback is coming from a self-selected group. Ian. -- Email: [EMAIL PROTECTED] Cell: +1 512 422 3588 Skype: sanity _______________________________________________ Devl mailing list Devl@freenetproject.org http://emu.freenetproject.org/cgi-bin/mailman/listinfo/devl
