On Sun, Jul 30, 2000 at 11:53:28AM -0700, Mark Jeftovic wrote:
> was the registry outage last night? given the emails on the topic?

OpenSRS sent out several messages regarding the planned outage.  If
you are an OpenSRS reseller and did not receive them, you might want
to make sure your e-mail address is correctly listed.

A suggestion to OpenSRS: If the announcements were posted to this list
as well, or to the announce list (which seems to have no traffic for
this month), they would be available in the mailing list archives.  My
apologies if they were posted here - I just spent 5 minutes searching
the archives before saying something foolish like "you could have just
searched the archives".. and didn't find anything.

Another suggestion to OpenSRS: I didn't try anything during the
downtime, so I don't know what behavior we would have seen.  But
judging from the questions that were posted here, I suspect it wasn't
self-explanitory.  Perhaps the API could provide some sort of message
indicating that service is temporarily unavailable, and why.  If you
do have to take the whole machine(s) down, you could just put up a
dummy server that returns the error message.

A suggestion to resellers: What we have done here is to take the
advance announcements we get, and as well as making them available
internally so our staff knows what's going on, edit them down and post
them on our registration site.  This way customers won't be as
suprised when they try to register or manage a domain and it doesn't
work.  Because of the quasi-unpredictable timing of these outages,
we decided to let them try anyway, but there's a warning in big red
letters.

It's also a way to avoid losing the announcement.
-- 
Christopher Masto         Senior Network Monkey      NetMonger Communications
[EMAIL PROTECTED]        [EMAIL PROTECTED]        http://www.netmonger.net

Free yourself, free your machine, free the daemon -- http://www.freebsd.org/

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