Hello, Of those 3 tickets, only the first, sent Jan. 5th, is past the stated service level.
Due to the Holidays and the Big Switch, we are currently backed up on 3 days worth of Email. You will get an answer but it won't be in the usual lightening quickness. In the future, I suggest you use the Reseller Email address to speed things up a bit. -- Robert Rivers OpenSRS Technical Operations http://www.opensrs.org/Support_FAQ.shtml Marc C Storck wrote: > > Hello, > > it is my impression that nobody is answering to mails sent to > [EMAIL PROTECTED] > > What are your experiences? > > My messages: > > .name pre-regs (#6932-000046-4434\464434) > .co.uk transfer (#6932-000046-6858\466858) > IPv6 nameserver addresses (#6932-000046-6872\466872) > > are still unanswered!! > > Marc > > ----------------------------------------------------------------- > !!! ATTENTION: NEW MAILING ADDRESS !!! > ----------------------------------------------------------------- > Nizzaallee 4 Tel. : +49 (0)241 412 7634 > D-52072 Aachen GSM : +49 (0)179 121 2291 > Germany [EMAIL PROTECTED] > ------------------------------------------------------------------
