I would imagine that this is only a short term solution. Before long you'll be in the same shape you were in when you retired the support@ alias. Why not impliment a long term solution and keep the common address. One that strikes me is a key in the subject or body that is given to resellers to give them priority routing in your mail system. If a key get's discovered simply change that resellers key.
I really appreciate the OpenSRS folks, please don't look at this as a complaint. You all really do a bang up job, it's really nice to be able to talk back and forth like this! I recently mailed to support because I forgot about the change and ended up waiting for for 5 days or so. :-( On Wed, Jan 09, 2002 at 10:08:14AM -0500, Charles Daminato wrote: > The address is listed at the bottom of http://resellers.opensrs.net when > you login, and this was announced (as stated by Robert) in August. > > Charles Daminato > TUCOWS Product Manager > [EMAIL PROTECTED] > > On Wed, 9 Jan 2002, Marc C Storck wrote: > > > I didn't get any message announcing this! > > > > Can someone explain this further? > > > > Thanks, > > > > Marc > > > > At 07:54 09.01.2002 -0500, you wrote: > > >I thought [EMAIL PROTECTED] had been deprecated in favor > > >of a new system (and new address). Was I mistaken? > > > > > >Regards, > > >Eric Longman > > >Atl-Connect Internet Services > > > > > >+-------------------------------------------------------+ > > >| Atl-Connect Internet Services http://www.atlcon.net | > > >| 3600 Dallas Hwy Ste 230-288 770 590-0888 | > > >| Marietta, GA 30064-1685 [EMAIL PROTECTED] | > > >+-------------------------------------------------------+ > > > > > > > > >----- Original Message ----- > > >From: "Marc C Storck" <[EMAIL PROTECTED]> > > >To: <[EMAIL PROTECTED]> > > >Sent: Monday, January 07, 2002 5:53 PM > > >Subject: Support not answering! > > > > > > > > >Hello, > > > > > >it is my impression that nobody is answering to mails sent to > > >[EMAIL PROTECTED] > > > > > >What are your experiences? > > > > > >My messages: > > > > > >.name pre-regs (#6932-000046-4434\464434) > > >.co.uk transfer (#6932-000046-6858\466858) > > >IPv6 nameserver addresses (#6932-000046-6872\466872) > > > > > >are still unanswered!! > > > > > >Marc > > > > > > > > >----------------------------------------------------------------- > > >!!! ATTENTION: NEW MAILING ADDRESS !!! > > >----------------------------------------------------------------- > > >Nizzaallee 4 Tel. : +49 (0)241 412 7634 > > >D-52072 Aachen GSM : +49 (0)179 121 2291 > > >Germany [EMAIL PROTECTED] > > >------------------------------------------------------------------ > > > > ----------------------------------------------------------------- > > !!! ATTENTION: NEW MAILING ADDRESS !!! > > ----------------------------------------------------------------- > > Nizzaallee 4 Tel. : +49 (0)241 412 7634 > > D-52072 Aachen GSM : +49 (0)179 121 2291 > > Germany [EMAIL PROTECTED] > > ------------------------------------------------------------------ > > > > > > -- James Hamilton Southwest Cyberport 505-232-7992
