Hi Folks - this just came in Domain Registry of America is successfully misleading our customer BASE into thinking they are renewing domains with us... Here is a correspondence transcript - we have blocked out customer specifics to protect their privacy...
== CUSTOMER WRITES TO EYEONDOMAIN.COM (ourselves) ==== Can you guys please explain to me how these guys managed to transfer my account from you to them?? I am sooooo confused. CUSTOMER SIGNATURE ------------------------------------------------------------------ CUSTOMER FORWARDS US EMAIL RECEIVED FROM DOMAIN REGISTRY OF AMERICA ------------------------------------------------------------------ Subject: RE: [XX] Order#135441 Completed. Renewal Successful! Date: Tue, 26 Mar 2002 15:15:11 -0500 Organization: Domain Registry of America We tried to cancel your renewal, however, TUCOWS sent us the domain regardless of our attempts to prevent this. I have unlocked the domain, and you will need to have TUCOWS send us a transfer request to for it to be returned to them. -===============- Steven Rodriguez Technical Support Manager Domain Registry of America ===================================================================== CUSTOMERS ORIGINAL EMAIL TO DOMAIN REGISTRY OF AMERICA ===================================================================== -----Original Message----- From: [CUSTOMERS IDENTITY PROTECTED] Sent: Tuesday, March 26, 2002 2:57 PM To: [EMAIL PROTECTED] Subject: Re: [XX] Order#135441 Completed. Renewal Successful! i have responded to this email more times than necessary!! i did NOT transfer my domain name to you!! please make sure this transaction DOES NOT take place! it is not my job to prevent you from automatically setting up some transfer process that i do not want to take place. cease and desist immediately!! CUSTOMER SIGNATURE PROTECTED
