Does anybody at OpenSRS care that your trouble ticketing system is
sending out messages that violate RFC2822, and has been doing so for
a very long time?

I'm normally doing strict format checks on headers, and while the RFC
states that the Message-ID line is optional, it indicates that if it
exists it should follow formatting rules which the ticketing system
violates by inserting illegal characters.

I've had a number of telephone and email discussions with Tucows folks
on this matter, all of which end with a "we'll deal with this RSN", but
the problem persists.

Does anybody else filter invalid Message-ID lines?  Am I alone out here
in resellerland in thinking that OpenSRS should be able to follow
established standards like this a little more closely?

-- 
  Paul Chvostek                                             <[EMAIL PROTECTED]>
  Operations / Development / Abuse / Whatever       vox: +1 416 598-0000
  it.canada                                            http://www.it.ca/

Reply via email to