At 8/16/02 12:14 AM, Josh Levine wrote: >One of my clients recently purchased an already registered .co.uk domain >from an individual, and now would like to transfer it to me/OpenSRS. >However, as there is a renewal fee due on the domain, OpenSRS has >refused the transfer. Does he have an alternative other than paying >Nominet the non-members rate of �80 +vat? What do you do in this >situation?
I had this same problem a few months ago, and couldn't find a solution. We ended up losing the customer. I must say that although I love OpenSRS dearly, it annoyed me a *great deal* that they wouldn't accept it and charge me a renewal fee to cover the trivial �5 or whatever it costs OpenSRS. After long conversations with various people, it boiled down to "OpenSRS won't accept it because our accounting system can't track the renewal fee, and we're not willing to make an exception." How hard could it be to just accept it and manually debit me $13 for a renewal? At the time I was told that the accounting system would shortly be fixed to allow it. I'm disappointed to hear that didn't happen; turning away paying customers because you can't figure out a way to enter it in your accounting system is not good business. ------------------------------------ Robert L Mathews, Tiger Technologies
