FWIW, this is being addressed and currently fixed (it's in development) and should be released late Q3/early Q4
Our problem is that we don't find it difficult charging one off... it's when we get hundreds of requests. The administrivia far outweigh any benefit we get from charging for the domain, which makes us reluctant to handle this. This policy will be removed when our systems are updated. Charles Daminato OpenSRS Product Manager Tucows Inc. - [EMAIL PROTECTED] > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Robert L Mathews > Sent: August 16, 2002 1:36 PM > To: [EMAIL PROTECTED] > Subject: Re: .co.uk domain transfer > > > At 8/16/02 12:14 AM, Josh Levine wrote: > > >One of my clients recently purchased an already registered .co.uk domain > >from an individual, and now would like to transfer it to me/OpenSRS. > >However, as there is a renewal fee due on the domain, OpenSRS has > >refused the transfer. Does he have an alternative other than paying > >Nominet the non-members rate of �80 +vat? What do you do in this > >situation? > > I had this same problem a few months ago, and couldn't find a solution. > We ended up losing the customer. > > I must say that although I love OpenSRS dearly, it annoyed me a *great > deal* that they wouldn't accept it and charge me a renewal fee to cover > the trivial �5 or whatever it costs OpenSRS. After long conversations > with various people, it boiled down to "OpenSRS won't accept it because > our accounting system can't track the renewal fee, and we're not willing > to make an exception." How hard could it be to just accept it and > manually debit me $13 for a renewal? > > At the time I was told that the accounting system would shortly be fixed > to allow it. I'm disappointed to hear that didn't happen; turning away > paying customers because you can't figure out a way to enter it in your > accounting system is not good business. > > ------------------------------------ > Robert L Mathews, Tiger Technologies >
