On 12/17/2011 05:01 PM, Kyle Leslie wrote: > At my last job it was an all Dell shop. It was extremely frustrating dealing > with the script. We eventually got to the point if we knew the issue and > needed a part replaced (mostly hard drives) we figured out what codes or > errors to tell them that was wrong to speed the process of getting a part. > > It was always extremely frustrating to answer various useless questions to > "fix" something that I knew needed to be replaced anyways. > > I hated having to call Dells support but I will say this once you get through > the garbage they are good about replacing your equipment. > Several years ago, Boston User Groups bought 2 Dell servers (one for the BLU). I had lobbied for something else, but they got a pretty good deal. However both BUG and the BLU had similar failures. The BUG machine had its RAID5 controller fail. The BLU had a dual simultaneous disk failure. IMHO, Dell is an experienced seller of desktop and laptop computers, but I don't think their servers are the same quality as some other companies. Dan Stolts, who owns Bay State Integrated Technology has a number of Dell servers that perform well for them.
-- Jerry Feldman <g...@blu.org> Boston Linux and Unix PGP key id:3BC1EB90 PGP Key fingerprint: 49E2 C52A FC5A A31F 8D66 C0AF 7CEA 30FC 3BC1 EB90
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