Being a former QA member for OO and for several other Open Source projects I think that the best combination would be:
1) Totally separate forms for Bugs and Feature Requests trackers 2) Filling a Bug or FR does not require a login. Only a valid email and a captcha. 3) The trackers must be easy to search for those who bother 4) The form must be as explicit as possible without being technical (OOo form was a good example of what not to do while Gnumeric's is an example to follow) 5) A team will triage and pass information to the appropriate developer while also providing feedback to the bug/FR submitter or getting detailsfrom him if needed 6) The bug/FR submitter should ALWAYS be informed of the final decision and justification Please drop the "only registered user can post" philosophy. It will only hurt the project. -- View this message in context: http://nabble.documentfoundation.org/FreeDesktop-Bugzilla-tp1882942p1885539.html Sent from the Discuss mailing list archive at Nabble.com. -- Unsubscribe instructions: Email to discuss+h...@documentfoundation.org Posting guidelines: http://netmeister.org/news/learn2quote.html Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived ***
