On Thu, Nov 25, 2010 at 05:50:39PM -0700, Craig A. Eddy wrote:
> Robert,
>
> OK, I'll disagree with you. But only to a degree. I've worked the
> equivalent of an unpaid help desk on IRC (Ubuntu-Arizona LoCo).
.........snip.........
>
> The system works, but, it DOES require patience and a good attitude to
> develop and manage. As you can see, by comparing what you wrote with
> what's above, this does help the questioning individual to develop
> better skills in asking questions as well as providing him with the
> tools to provide answers himself/herself.
I'm not sure where, or even if, we diverge. The sense of what you wrote
pretty much mirrors my attitude except I'm a lot more blunt.
BTW, do you ever make the PLUG meetings?
--
Bob Holtzman
Key ID: 8D549279
"If you think you're getting free lunch,
check the price of the beer"
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