On Wed, 2011-12-07 at 13:50 -0500, Marc Paré wrote:
> Le 2011-12-07 12:58, Terrence Enger a écrit :
> > On Wed, 2011-12-07 at 18:22 +0100, Uwe Altmann wrote:
> > > Hi Terry
> > >
> > > Am 07.12.11 15:13, schrieb Terrence Enger:
> > > > So, we could make LibreOffice copy its identification to the clipboard
> > > > in a form suitable for pasting into a Writer document
>
> Why not just make it automatic by having a "Submit bug" button somewhere
> and it would already fill in all of the identifying fields without the
> user having to fill them out. This would make sure the devs get the
> right information on the bug submissions all the time and the button
> would be programmed right into the software. Probably the best place to
> put it would be in the "About" menu.
That sounds good, but I see some difficulties, too.
(*) The user may be writing notes to herself or an email to
a list instead of a bug report.
(*) The user's intention may be a comment on an existing bug
rather than a new bug report. (Having created bug 43468
<https://bugs.freedesktop.org/show_bug.cgi?id=43468>, I
came back later with observations (more useful ones, I
hope) of later version of maaster.)
(*) For a bug report, it would be tempting to collect
information about not just the build, but about the
particular situation as well. (Klutz that I am, I kepp
forgetting that the list of undo actions can help me
remember what I was doing.) Where does this end?
(*) This sounds so good that we might want to include it in
product builds. But then, we have to explain to users
under what conditions the program collects what
information for what purpose. That is a can of worms
that we may not want to open.
Each point boils down to a version of "where is it going to
end?". To say "it ends where the work exceeds the benefit"
is true but unhelpful. That's why we have the discuss list,
right? <grin />
Terry.
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