I'm thinking of those "test your strength" hand grip machines in
arcades... squeezing seems a natural way to express frustration in the
moment.  (I have no idea how you'd rig this up.)  Another idea, if
frustration = pain in some way, what about an analog to a morphine
drip? :)  The user pushes a button everytime they feel frustrated,
after so many presses (or at random) they receive a "hint."

Ah, who knows... this gets complicated real fast and needs its own
usability study to implement.   Plus these things require a hand to
operate and the user might need both hands for the task.  I don't
think a foot peddle reinforces the connection people have squeezing
something in frustration or pushing a button in response to pain (even
if they've only seen it on tv).

Beck

On 11/2/07, Rony Philip <[EMAIL PROTECTED]> wrote:
> The simplest way is to show the users a set of emot-icons e.g. *:)* (happy),
> *:| *(neutral),
> *:( *(sad), *:s *(yucks!, bad), *:p *(oops!, confusing), etc. Ofcourse this
> has to graphically treated (try yahoo or msn icons). Once the user completes
> a task, he/she can circle/tick the appropriate task i mmediately .
>
> Using video recording and later analyzing their facial expressions during
> their tasks is the best and safest method. Keep in mind the 'Think Aloud'
> approach. But one needs to understand a bit of human physcology/ emotions to
> factually capture the data. Oh, it can be tiresome too.
>
> cheers,
> Rony Philip
> Associate Manager, User Experience Group
> Accenture
>
>
> On 11/2/07, Juan Ruiz <[EMAIL PROTECTED]> wrote:
> >
> > > For clarity, could you tell us whether you're looking for something
> > that provides feedback in real time the way, say, a lie-detector might
> > work?
> >
> >
> >
> > Yes, I'm looking for something in real time, rather than asking the user
> > at the end of the test what they thought of the application. As Robert H
> > said, once users understood the process, they might change their
> > ratings.
> >
> >
> >
> > I'm looking for a tool, (no idea of how it could be design, or if it
> > exists) that will measure the frustration of the user while he interacts
> > with the application. It could be that we either manually input the
> > data, or somehow the tool is able to measure the frustration (probably
> > this is asking for too much, and it shouldn't be like a lie detector,
> > too many cables, it will scare the user).
> >
> >
> >
> > I do think that manually inputting the data is more feasible, for
> > example, a plus / minus button to increase / decrease the frustration?
> >
> >
> >
> > Are there any tools in the market?
> >
> > Have you tried to collect this type of data in real time?
> >
> >
> >
> > -Juan
> >
> > ________________________________________________________________
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-- 
becktench.com
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