Hi Baruch:

I've been in that spot many times.

The goal as I see it is to:

1. Get them to see the value of our work
2. Don't overwhelm them with details
3. Calm their fears that this will be disruptive by explaining how
the work fits into the overall project process.

Some years ago I developed the LUCID Framework for interaction
design. I've found it to be a useful schema for presenting the work.
I'd be happy to share it and other materials I have if they would be
helpful.

Charlie


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=24171


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