> I think that it is also important to note that users cannot always > clearly express what their needs are. There has to be a level of > interpretation from what the users says and what they mean. > > I can also say that simply implementing what users ask for can lead > you down a feature-driven design path.
Well, obviously. :) I'm not suggesting that companies should listen better and simply do what users tell them, only that companies could listen better and perhaps, with a little sound judgment and analysis, avoid the need to hire outsiders to figure out their audiences for them. -r- ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help