Has it already been mentioned in this thread - but my gut tells me that a big reason crappy interfaces sell is that the person buying is not the person using. I won't name names - but a huge complaint about many ERP systems is that the CIO/CFO is sold the goods - and she never ever uses it - so the ERP companies don't have to invest time designing elegant interfaces.
An economic theory perspective would be information cost is too high (purchasers simply don't know a better interface is out there.) - or that the opportunity cost of finding/trying all alternatives is too high. On Jan 22, 2008 4:53 PM, Susie Robson <[EMAIL PROTECTED]> wrote: > Bruno wrote: Thanks for the article, Susie. Very insightful. Amazing > that it was written almost 11 years ago. I love Jared's work and the way > he > always seems to think so clearly and ahead of time. > > I completely agree. And I'm very surprised that I still remember that > article after all these years. But, it was because we felt the same pain > back then, too. > > Susie Robson > > ________________________________________________________________ > *Come to IxDA Interaction08 | Savannah* > February 8-10, 2008 in Savannah, GA, USA > Register today: http://interaction08.ixda.org/ > > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [EMAIL PROTECTED] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > -- ~ will "Where you innovate, how you innovate, and what you innovate are design problems" ------------------------------------------------------- will evans user experience architect [EMAIL PROTECTED] ------------------------------------------------------- ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
