Hey Luis, You busted me! Apologies for my sarcastic comment. It wasn't directed at you, but the notion of ACD, which is a frustrating one for me. I'll spare the details so as not to risk starting a "what is ____" conversation.
What I would do is have the agile team work on low ui cost system features (the 'scaffolding' as we call in in my organization - DB schemas, a stab at system architecture, etc) during the first sprint. During this time, I would be out interviewing the targeted customers for the product. By the time the second sprint starts, I would aim to have research results ready to go for the team, and get going on more tangible interface work. I would also be advocating for the practice of a sprint zero for any new project, and trying to figure out why the project was allowed to start w/o an understanding of the people who will be using the darn thing. To me, it sounds like some evangelism for user-centered design is in order. Even if there are no server logs, customer service support logs, etc - there should be an idea of what the product is going to be, what goals exist, and a rough idea of who the audience will be. If that doesn't exist, I'm afraid the project is in trouble before it begins. User research can and should take place even if the product is novel, brand new, etc. It's difficult really to comment on this one as many details aren't clear. My assumption, which could be completely wrong, was that it was one of those "you just start coding, I'll go figure out what the users want" type of scenario. Which sounds all kinds of alarms and puts me right into the "institutionalization of usability" mindset. Jeff On Feb 17, 2008 4:07 PM, Luis de la Orden Morais <[EMAIL PROTECTED]> wrote: > Hi Jeff, > > I am curious, how would you approach a project in which there is no data on > who the final users will be and, as it seems from the original question, > development has to start? I am assuming all the steps for some kind of user > research have been tried and no data could be collected either because the > product is novel or nobody in the organisation wants to risk. > > Cheers, > > Luis > > ======================== > From: Jeff White > > Yes. :-) > > > > > > > > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
