Apologies for cross posting. We have 5 new openings in our group. Please send your responses to [EMAIL PROTECTED]
Thanks and best of luck, -Adamya Ashk Sr. Manager Usability | Staples Inc. Ph. 508 253 3986 | Fax 508 253 8946 ---------------------------------------------------------- You've heard our tagline: "That was easy." Now come join one of the key teams that are making that statement a reality. Usability at Staples is growing to meet company demand for our services and adding the following 5 new positions to our team. • Manager of Information Architecture [6 years experience] • Sr. Information Architect [6 years experience] • Usability Project Manager on Staples Retail IS [4-6 years experience] • Usability Project Manager on Staples e-commerce IS [4-6 years experience] • Information Architect [4-6 years experience] These new roles are being created to support IS projects that directly contribute to our position as one of the largest retail and e-commerce businesses in the world. This expansion will add to existing usability involvement in building exceptional customer and associate facing user interfaces. The detailed descriptions of each position are given below. If you are interested please write to [EMAIL PROTECTED] along with your resume and mention the position you'd like to apply for. Manager of Information Architecture --------------------------------------------------- The Staples Usability team is looking for a Manager of Information Architecture to head up a dedicated team involved in designing the user interaction and information architecture (IA) of our websites and internal systems. The ideal candidate for this position is a well rounded user experience professional who is passionate about the user experience at every level and has extensive experience managing design teams. Team Management • Lead the IA competency within the usability group. Own and develop the overall framework and standards for IA documentation. • Manage IA resources and work in conjunction with usability manager to ensure appropriate IA coverage of various projects. Manage budgets, contracts, allocations and performance issues. • Investigate integration of IxD and IA methodologies into various in-house development processes. Present recommendations to cross-functional internal teams and project managers. • Ensure that adequate resources are allocated to the creation of IA assets and that industry leading techniques in IA/IxD are used. Information Architecture Support and Strategy • Lead project teams in defining the functional business requirements and the UI through JAD and white-board sessions and other collaborative techniques • Partner with usability managers on user-research activities and integrate findings into design through an iterative process • Architect and document user interaction solutions through site-maps, process flows (experience maps), wire-frames and thumbnail flows • Perform expert reviews on concepts and wire frames • Drive long term IA strategy and vision. In this capacity: Lead IA strategy implementation across websites and systems Define reusable IA/ user-interaction models/patterns Develop a holistic view of all Staples systems and document them. Actively maintain this repository to reflect design changes and proposals Qualifications • Minimum of an MS degree in Interaction Design, Cognitive Psychology, Industrial Design or related discipline required • Minimum of 6 years experience in UxD/IA/interaction design including at least 3-4 years managing design teams in corporate or consulting environments required; Experience in retail environment a plus • Thorough grounding in usability principles, interaction design and some experience with usability research • Proven experience translating business strategies into conceptual diagrams, task flows, and site maps using standardized tools and techniques. Strong experience with Visio preferred • Strong understanding of computer platforms and browsers and the effects those variables have on the design of a system and how this impacts the user. Well versed in HTML, JavaScript • Ability to lead high-level, cross-functional definition meetings that map out the user experience of new projects; must be a strong presenter with excellent interpersonal skills • Ability to produce designs that consider how seemingly disparate systems may work together to create efficiencies • Awareness of various methodologies for software creation and the software development life cycle • A long and impressive track record of building usable solutions; leadership abilities to drive a varied group to design consensus Senior Information Architect ---------------------------------------- As the ideal candidate for this position you must have a deep understanding of usability design issues and extensive experience designing IA/software solutions for large scale websites and systems. You must be able to produce designs that leverage previous learning and consider how seemingly disparate systems may work together to create efficiencies. Ability to define interaction needs and communicate these through succinct deliverables is required. You must be comfortable working in diverse teams while facilitating the development of design solutions. Partner with usability manager to support large scale web and information systems projects: • Contribute to overall usability plan including discovery research. Assist in the execution of this plan. • Facilitate integration of discovery research findings as they pertain to the user experience. • Promote the use of collaborative UI define sessions. Lead teams in understanding user interaction issues and devise the solutions. • Develop strategy to document these requirements through structured deliverables of varying fidelity. • Publish these solutions through design documents. These documents include architecture-maps, system process flows and thumbnail flows. • Manage contractors as needed. • Perform expert reviews on concepts and wire frames and integrate this into the design process on an iterative basis by presenting the findings and suggesting changes where necessary. Work with the Manager of IA to drive long term IA strategy and vision. In this capacity: • Lead IA strategy implementation across websites and systems • Define reusable IA/user-interaction models/patterns • Develop a holistic view of all Staples systems and document them. Actively maintain this repository to reflect design changes and proposals. • Mentor other team members on approach and strategy as relates to various projects. Qualifications • Minimum of an MS degree in Interaction Design, Cognitive Psychology, MIS, Industrial Design or related discipline required. • Minimum of 6 years of information architecture experience in a corporate or consulting environment required. Strong background in e-commerce and/or web-based application design. • Proven experience translating business strategies into conceptual diagrams, task flows, and site maps using standardized tools and techniques required. Strong experience with Visio preferred. • Ability to lead high-level, cross-functional definition meetings that map out the user experience of new projects. • Experience managing information architecture or interaction design on large-scale projects required. Managing internal and contract employees essential. • Background in system development methodology including the Software Development Life Cycle and techniques for contextual inquiry, task analysis and some interaction design preferred. • Deep understanding of human behavior as demonstrated through professional and educational study. • Strong technical skills and versed in coding languages such as HTML, JavaScript. Strong understanding of computer platforms and browsers and the effects those variables have on the design of a system and ensuing impact to the user Usability project manager on Staples Retail IS ------------------------------------------------------------------- Project Management: • Act as usability lead on various small, medium and large-sized systems projects. • Organize and implement comprehensive research initiatives. • Partner with business analysts to produce requirements documents and deliverables for projects. • Organize research findings to serve as inputs for designs and task flows. • Partner with information architects to develop & review system screen flows. • Review vendor applications to determine usability level; make recommendations on improvement as needed. • Manage contractor resources as required by projects. Research Execution: • Perform data collection activities in accordance with research strategies. Activities may include competitive reviews, focus groups, heuristic reviews, field studies, usability tests, surveys, cognitive walkthroughs, in-store customer observations and intercepts, and other means. Qualifications • Minimum of a Master's degree in Human Factors, Cognitive Psychology or related discipline required (Please do not apply if you do not have at least a Master's degree). • Minimum of 4-6 years of usability experience in a corporate or consulting environment required. Experience in a retail environment a huge plus. • Experience managing all aspects of usability involvement in major software projects, including management of business and systems partner relationships. • Experience in usability testing practices and theory around non-web applications required. • Must be a strong presenter with excellent interpersonal skills. • Ability to handle multiple projects for multiple clients at once. • Must be able to work effectively in a cross-functional team environment. • Basic understanding of HTML required. Working knowledge of using Macromedia Dreamweaver & Adobe Photoshop for basic image editing and image mapping (for prototyping) a plus. • Basic understanding of statistical methodologies and working knowledge of statistical packages like SAS, SPSS, etc. a plus. • Understanding of information architecture principles. Usability Project Manager on Staples E-commerce IS ----------------------------------------------------------------------------- In this capacity you will: • Act as usability lead on various small, medium and large-sized web site & systems projects. • Organize and implement comprehensive research initiatives. • Review requirements documents and deliverables for projects. • Organize research findings to serve as inputs for designs and task flows. • Partner with information architects to develop & review web site & system page flows. • Review vendor applications to determine usability level; make recommendations on improvement as needed. • Manage contractor resources as required by projects. • Provide input that will impact the strategic direction of wide-ranging usability research. Research Execution: • Perform data collection activities in accordance with research strategies. Activities may include competitive reviews, focus groups, heuristic reviews, field studies, usability tests, surveys, cognitive walkthroughs and other means. Qualifications • Minimum of a Master's degree in Human Factors, Cognitive Psychology or related discipline required (Please do not apply if you do not have at least a Master's degree). • Minimum of 4-6 years of usability experience in a corporate or consulting environment required (with a substantial amount of that time primarily focused on usability). Experience in a retail environment a huge plus. • Experience in ecommerce usability testing practices and theory required. • Must be a strong presenter with excellent interpersonal skills. • Ability to handle multiple projects for multiple clients at once. • Must be able to work effectively in a cross-functional team environment. • Basic understanding of HTML required. Working knowledge of using Macromedia Dreamweaver & Adobe Photoshop for basic image editing and image mapping (for prototyping) a plus. • Familiarity with popular web browsers such as Internet Explorer and Firefox. Understanding of web accessibility standards a plus. • Basic understanding of statistical methodologies and working knowledge of statistical packages like SAS, SPSS, etc. a plus. • Understanding of information architecture principles. • Travel varies depending on project/research needs. Approximately 5-10% travel may be required. Information Architect ------------------------------ In this capacity you will: • Identify key user-interaction requirements by participating in JAD sessions and other business requirement forums. • Facilitate user interface definition sessions by leading teams through white boarding exercises and discussions. • Pin-point important issues that may require further discovery research by collaborating with usability resources. • Architect user interaction solutions/schema based on sound usability principles, research and technical feasibility. • Express these solutions through design documents. These documents include architecture-maps, system process flows and thumbnail flows. • Partner with Usability Manager on research plans and integrate findings into design through an iterative process. • Manage contractors as needed. • Perform expert reviews on concepts and wire frames and integrate this into the design process on an iterative basis by presenting the findings and suggesting changes where necessary. • Create and maintain a centralized repository of IA documentation. • Provide IA support for ongoing application production and bug fixes. Qualifications • Minimum of a Masters degree in Interaction Design, Cognitive Psychology, MIS, Industrial Design or related discipline required. • At least 4 years of information architecture/interaction design experience in a corporate or consulting environment required. Some background in retail a definite plus. • Must be able to translate business strategies into conceptual diagrams, task flows, and site maps. Expertise in using Visio preferred. • Must be a strong presenter and communicator with excellent interpersonal skills. • Ability to lead high-level, cross-functional definition meetings that map out the user experience of new projects. • Strong understanding of computer platforms like AS400, client server, non web applications and related usability issues. • Understanding of usability testing practices and theory required. • Experience managing information architecture or interaction design on large-scale projects required. Some experience managing internal and contract employees. • Background in system development methodology including the Software Development Life Cycle and techniques for contextual inquiry, task analysis and interaction design required. • Some technical skills in putting together click-through prototypes and versed in HTML, JavaScript. • Approximately 10% travel required. If you are interested please write to [EMAIL PROTECTED] along with your resume and mention the position you'd like to apply for. About Our Team The Staples Usability team continues to be one of the thought leaders in usability and is growing to meet company demand for our services. We are comprised of researchers, information architects and analytics experts. Our mission is to cut costs and increases sales by using science to predict behavior and optimize design. No easy task but one that is achievable with a focused, all-star team of experts all driving to the same goal. ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
