> > Why not offer a great UX on the web and customer support channels? >
Believe me, I argued this point on many occasions. And their plan of driving people to the call center never stopped me from putting out designs that required little to no customer support. The best marketing tool is a great product. -r- ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
